FAQs

How long does Roadside Assist with Club Membership last?


For eligible vehicles, you will enjoy all the benefits of our Mitsubishi Diamond Advantage program Roadside Assist including Club Membership for 12 months from the date of first registration (Warranty start date). We’ll then extend Roadside Assist including Club Membership for another 12 months each time your vehicle’s scheduled service is done under the Mitsubishi Capped Price Servicing program, for a maximum of up to four years*.

Roadside Assist including Club Membership will cease at the expiration of your 12 month coverage. If you miss a service or go longer than 12 months between services, your vehicle will not be covered for the period between expiration and when the vehicle is presented for service. Club Membership will also expire at this time.

*Roadside Assist including Club Membership, will be extended in accordance with Capped Price Servicing conditions and is available for a maximum of up to four years.

For eligible vehicles, you will enjoy all the benefits of our Mitsubishi Diamond Advantage program Roadside Assist including Club Membership for 12 months from the date of first registration (Warranty start date). We’ll then extend Roadside Assist including Club Membership for another 12 months each time your vehicle’s scheduled service is done under the Mitsubishi Capped Price Servicing program, for a maximum of up to four years*.

Roadside Assist including Club Membership will cease at the expiration of your 12 month coverage. If you miss a service or go longer than 12 months between services, your vehicle will not be covered for the period between expiration and when the vehicle is presented for service. Club Membership will also expire at this time.

*Roadside Assist including Club Membership, will be extended in accordance with Capped Price Servicing conditions and is available for a maximum of up to four years.


Who is eligible for Roadside Assist with Club Membership?


All new retail/private buyers, ABN holders with a fleet size of five vehicles or less and current owners who complete their service under the Mitsubishi Diamond Advantage Capped Price Service program will receive Roadside Assist including Club Membership in the respective state/territory in which they reside for 12 months, for a maximum of up to four years*.

Club Membership will be provided to the listed owner/driver of the vehicle.

*Excludes Mitsubishi Express

All new retail/private buyers, ABN holders with a fleet size of five vehicles or less and current owners who complete their service under the Mitsubishi Diamond Advantage Capped Price Service program will receive Roadside Assist including Club Membership in the respective state/territory in which they reside for 12 months, for a maximum of up to four years*.

Club Membership will be provided to the listed owner/driver of the vehicle.

*Excludes Mitsubishi Express


I purchased my vehicle prior to 1 December 2017, am I eligible to receive Roadside Assist including Club Membership?


If you purchased your vehicle before 1 December 2017 and are eligible for Roadside Assist as part of the Mitsubishi Capped Price Service program, you will move over to the Roadside Assist including Club Membership when your get your next vehicle service.

Different criteria apply to fleet buyers of five vehicles or more purchased from 1 January 2017 and private buyers with vehicle purchase from 1 January 2017 to 30 November 2017.

Download Roadside Assistance Conditions of Service

For vehicles purchased on or before 31 December 2016:

Download Mitsubishi Roadside Assist Terms & Conditions

Customers who purchased their vehicle on or before 31 December 2016 will be eligible to receive Roadside Assist including Club Membership for a maximum of five years. Customers who purchased their vehicle on or after 1 January 2017 will be eligible to receive Roadside Assist including Club Membership for a maximum of four years.

If you purchased your vehicle before 1 December 2017 and are eligible for Roadside Assist as part of the Mitsubishi Capped Price Service program, you will move over to the Roadside Assist including Club Membership when your get your next vehicle service.

Different criteria apply to fleet buyers of five vehicles or more purchased from 1 January 2017 and private buyers with vehicle purchase from 1 January 2017 to 30 November 2017.

Download Roadside Assistance Conditions of Service

For vehicles purchased on or before 31 December 2016:

Download Mitsubishi Roadside Assist Terms & Conditions

Customers who purchased their vehicle on or before 31 December 2016 will be eligible to receive Roadside Assist including Club Membership for a maximum of five years. Customers who purchased their vehicle on or after 1 January 2017 will be eligible to receive Roadside Assist including Club Membership for a maximum of four years.


What happens if I am already a Club member?


Generally, Mitsubishi Club Membership will cover 12 months standard membership but your auto club will work with you on your available options, so it’s best to contact them directly.

Generally, Mitsubishi Club Membership will cover 12 months standard membership but your auto club will work with you on your available options, so it’s best to contact them directly.


What happens to Roadside Assist including Club Membership if I sell my Mitsubishi vehicle before the 12 month expiry?


Roadside Assist will remain with the vehicle so that the new owner is covered. The new owner will then be eligible to receive the Club Membership when they get the vehicle serviced next, as per the Mitsubishi Capped Price Service program.

You’ll still have the Club Membership and its benefits for the rest of the 12 months, however you will not have Roadside Assistance.

Roadside Assist will remain with the vehicle so that the new owner is covered. The new owner will then be eligible to receive the Club Membership when they get the vehicle serviced next, as per the Mitsubishi Capped Price Service program.

You’ll still have the Club Membership and its benefits for the rest of the 12 months, however you will not have Roadside Assistance.


If I move interstate does the Club Membership move to different Auto Club?


Club Membership will remain in the same state/territory at the time of issue but will change when the vehicle has a scheduled service under the Mitsubishi Capped Price Service program. You will need to provide your new details to your dealership to update the Mitsubishi Motors system and ensure that you receive the right Club Membership.

Club Membership will remain in the same state/territory at the time of issue but will change when the vehicle has a scheduled service under the Mitsubishi Capped Price Service program. You will need to provide your new details to your dealership to update the Mitsubishi Motors system and ensure that you receive the right Club Membership.


If I live on the border of two States/Territories which Auto Club should I join?


You have the choice of which state/territory auto club you wish to become a member of. Just be sure to fill out the Mitsubishi Club Membership offer form with your dealer.

You have the choice of which state/territory auto club you wish to become a member of. Just be sure to fill out the Mitsubishi Club Membership offer form with your dealer.


Your enquiry was sent successfully!

Your Contact Details

Note: Fields marked with * are mandatory.

Subscribe to receive the latest offers & product updates
I have read and agree to the terms of the Privacy Policy

Please wait...

Thank You

Your enquiry was sent successfully

**A member of our staff will contact you shortly.

There was an error sending your enquiry. Please call the dealership so that we can assist.

Disclaimers


⋄9  New private retail buyers and ABN holders with a fleet size of five vehicles or less. Excludes government, rental and national business customers. If we are unable to verify your contact details, the driver will be eligible for Roadside Assist without Club Membership. An eligible customer profile includes name, address, phone number, date of birth and registration. Roadside auto clubs require your date of birth for security reasons. Mitsubishi Motors will attempt to collect your contact information but if we are unable to complete your profile you will be ineligible for Club Membership until your details are provided. For more information please contact us through our contact form.

⋄9  New private retail buyers and ABN holders with a fleet size of five vehicles or less. Excludes government, rental and national business customers. If we are unable to verify your contact details, the driver will be eligible for Roadside Assist without Club Membership. An eligible customer profile includes name, address, phone number, date of birth and registration. Roadside auto clubs require your date of birth for security reasons. Mitsubishi Motors will attempt to collect your contact information but if we are unable to complete your profile you will be ineligible for Club Membership until your details are provided. For more information please contact us through our contact form.